Morrisons customers in Stakeford are expressing frustration over a recent introduction of charges for ATM cash withdrawals at their local Morrisons Daily store. The cash machine is managed by an external provider, leading to pricing decisions beyond the store’s control. This new charge is part of a trial run at select Morrisons Daily outlets.

One shopper anonymously shared their dissatisfaction, stating, “The cash machine at Morrisons Daily now imposes a fee for withdrawing your own cash.” Some customers have indicated intentions to contact their MP regarding this change.

Since January 2018, nearly 19,000 free-to-use ATMs have vanished from UK high streets, as reported by the Payment Choice Alliance. In 2025, the average UK adult withdrew £1,352 from ATMs, marking a 5% decrease compared to the previous year.

Morrisons disclosed a £381 million annual loss for the year ending October 26, primarily due to a £281 million interest expense on its debt. Despite reducing debts by 10% over the year, the company, owned by US private equity firm Clayton, Dubilier & Rice, closed the 2024-25 period with a £3.1 billion debt burden. However, excluding costs like debt interest, the company’s earnings remained steady at £835 million.

Factors such as rising costs and a cyber incident causing an IT systems outage before the 2024 Christmas season affected Morrisons’ financial performance. The retailer experienced a 3.4% growth in like-for-like sales during Christmas, with strong demand for its premium own-brand products leading to a 17.4% sales increase. Non-food sales rose by 10%, and the clothing range saw a 4.7% uptick over the holiday period.

Morrisons CEO Rami Baitieh highlighted the company’s achievements in maintaining sales growth, EBITDA, and market share despite challenging consumer conditions.